Monday, December 6, 2010

Dr. Joe Smith, 1946-2010

Dr. Joe Smith died Saturday.

Joe suffered much these past two years, a consequence of the accident that left him paralyzed in 2008. He was in and out of the hospital frequently, and it was easy to get discouraged. He acknowledges being discouraged -- and also being extremely grateful -- in his last, inspiring message. It was posted yesterday on the website of Syracuse Orthopedic Surgeons (SOS).

Joe was supported by a great family, especially his wife Carol, and his children. Carol cared unselfishly for Joe though all the difficulties. Joe was also supported by his friends, a loyal and steady tribe, many of whom have known him from childhood. They stayed in touch, visiting him, offering words of encouragement, helping the family.

When he retired as an orthopedic surgeon in 2005, Dr. Smith was a larger-than-life figure, having succeeded Dr. Bob Lockwood as Chair of Orthopedics. He was honored with an award from the Community General Foundation, and he served on the Community General Board of Directors.

After retirement, Joe loved to work in his garden. It was an avocation he shared with his father-in-law, about whom Joe always spoke with much affection and respect. Joe often brought a box of fresh vegetables when we met for lunch at Luigi’s Restaurant on Valley Drive. Luigi's was one of his favorite haunts.

Last January at the dedication of Community’s new Center for Orthopedics, speaker after speaker paid tribute to Joe, whose leadership helped shape orthopedic excellence at the hospital. Later that day, I gave a DVD copy of the dedication ceremony to State Senator John DeFrancisco, Joe’s high school classmate and lifelong friend. He took the disc with him when he visited Joe the following day. It was great that Joe was able to hear the words spoken in his honor and to see the new Center, “but it was very bittersweet to sit and watch it with him,” the Senator later told me.

“If you are reading or listening to this,” Joe writes in his final message, “I am no longer present in this world but hopefully moved on to a better spiritual place. I’d like to thank you, I’d like to thank everyone for their help and consideration and especially their love.”

Our thoughts are with you, Joe, and with Carol, your family and your friends.

Tuesday, November 23, 2010

Our thanks this year

The Thanksgiving quilt is being displayed throughout Community General Hospital. This is a graphic tapestry displaying expressions of gratitude by employees, volunteers, and other members of the Community family.

Leading the things for which we are thankful, as in past years, are the love of family and friends (almost one-half of all comments), our jobs and coworkers (about one-fifth), and our faith, life, and health (about one-fifth).

Others are thankful for men and women in military service, for our doctors, for Community's partnership with Upstate Medical University, for the Syracuse University football team's bowl prospects -- as well as for baseball, for ice cream, for doe permits, and for the copier machines!

There are three Thanksgiving quilts posted throughout the hospital so be sure to see them all. You can read the individual comments by clicking on each of the three displayed here.

This is the fourth year we've displayed the quilts at Community General, and we borrowed the idea from Peter McGinn, past President of UHS in Binghamton, NY.

Sunday, November 14, 2010

Dr. McCabe and I meet at Community

Dr. John McCabe and I held a series of meetings with Community General Hospital employees last week. Our thanks to all who attended, asked questions and offered comments.

Each meeting began with my introduction of Dr. McCabe, who is not known to most employees. Dr. McCabe briefly reviewed his background, and he talked about his philosophy of hospital management: to employ capable people and to provide the resources to help them do their jobs. He acknowledged the technical and professional expertise of hospital employees. He said he understands and appreciates that patient care depends on each individual’s competence and caring.

I told employees who attended the meetings that Dr. McCabe and I have worked closely together throughout the summer and fall, and we have developed mutual confidence and respect.

I briefly reviewed the reasons why Community is interested in combining with Upstate University Hospital as referenced in comments about discussions with Upstate and buying medical practices.

I reviewed some of changes that are expected to affect hospitals and doctors, and I reminded employees about the areas our Board of Directors has determined to be important: the need for future investment in facilities and medical technology, the need for more options and opportunities to work with physicians, and the need for larger scale operations to achieve greater efficiencies and access to resources.

I said that Community's Board is interested in the future role of the hospital in providing quality care to the populations we have traditionally served through emergency, inpatient and outpatient services. Community’s goal is to build upon the traditional assets developed over decades, namely, the private medical staff, the skilled work force, and the property, plant, and equipment.

Dr. McCabe said that Upstate has similar and complementary goals. Upstate has a very high occupancy rate, upwards of 90% -- and Upstate is growing. As a result, Upstate needs more acute care beds, and Community has acute care capacity. The ways in which Community’s physical infrastructure and its licensed capacity can help address Upstate’s growing needs are being actively explored. He said the goal is to have a single hospital with two campuses.

Upstate’s educational role will expand in the future as more physicians, midlevel practitioners, and allied health professionals are needed. The Community campus would maintain a separate identity within the Upstate system and would participate in Upstate’s academic role. The extent of educational involvement would vary, depending on the clinical service and the interest of private practice physicians and health practitioners.

Dr. McCabe said Upstate recognizes the role and importance of the private, voluntary medical staff at Community and seeks to foster such private practice. In areas where services can be improved by a combination of private staff and university physicians, Upstate is willing to cooperate – examples include the current hospitalist service and cardiology coverage. If private practice is not able to provide a service, Upstate would do so (for example, intensivist services).

How to bring together the two medical staffs has not yet been determined, and initial meetings have been held with Community physicians to begin considering the issues. More work will be done in this area over the next several months.

Upstate has made significant progress in conducting due diligence on Community General. “Due diligence” is the process of investigation and discovery that two parties undertake before they enter a transaction, such as a merger, acquisition, or joint venture. Over the summer months Community and Upstate shared various documents with each other, allowing attorneys, accountants, and other experts to understand and evaluate business practice, finances, legal contracts, property conditions, etc. Dr. McCabe estimated that Upstate has reviewed more than one quarter million pages of Community's documents and has not found obstacles to the planned combination.

Research and analysis continue in the areas of clinical services and workforce. There are various models for consideration, and Upstate is actively examining them. Dr. McCabe and I met with representatives of 1199SEIU earlier this month to hear their interests and concerns, and Dr. McCabe said that he has had a similar meeting recently with the representatives of the unions active at Upstate.

Dr. McCabe said the timeframe for combining the hospitals is next year, possibly by mid-year. This is, of course, subject to the extensive review and approval process involving various government regulatory departments. This would include Certificate of Need (CON) approval by the state Department of Health. When the project is approved in 2011, the process of combining hospitals would begin. This process would likely take place over a period of years.

There were a number of questions from employees. These ranged from “What will happen to my position if the two hospitals come together?” to “Would you continue to be interested in a consolidation if the federal government slows down or stops health care reform?”

In the first case, it is too early to say how positions might be organized. This relates to the study of clinical services and workforce needs that remains to be completed. In general, the combination is likely to make the Community campus more busy, not less busy -- and that would be good for jobs.

To the second question, the answer is “Yes, even without federal health reform, the hospitals’ combination makes sense.” The economic forces facing hospitals and doctors are well underway and are likely to continue, despite what the next Congress may or may not do in the next year or two.

Dr. McCabe and I heard many encouraging comments about preparing for the future challenges and opportunities. I appreciate the good attendance and the constructive comments from employees.

The Community family made Dr. McCabe feel welcome, and he was pleased to hear good comments about the Upstate-affiliated physicians who have joined Community's medical staff this year.

Saturday, November 13, 2010

It's official

Community General Hospital has been officially re-accredited by the Joint Commission.

This means our hospital operates in conformance with policies and procedures that meet accreditation standards.

As previously reported, the accreditation survey identified areas where Community could improve. Community's staff addressed each and every area within the time frames required, and the Joint Commission issued its certificate this week, dating from the time of our site survey.

Friday, November 12, 2010

Their good work in Tela

It's a wonderful thing that Dr. Tom Haher and Physician Assistant Steve Keib did recently. They both returned from a week of humanitarian work in Tela, Honduras.

Before they left, they stocked up on supplies and materials from Community, which were put to good use in helping care for children at Hospital Tela. The family income in Tela is only a few hundred dollars a month, and Dr. Haher has been part of a voluntary program to bring medical care to Tela for 15 years.

That's Dr. Haher kneeling in front of Community's logo with Steve Keib third from left. Both are part of Syracuse Orthopedic Specialists in Syracuse, NY.

Sunday, November 7, 2010

Employee meetings tomorrow

Since the poster appeared last week, several have asked me,"What's the big announcement?"


No big announcement -- just a progress report on the journey Community General and Upstate University Hospitals are making to become a combined hospital.

This round of meetings gives employees the opportunity to meet Dr. John McCabe, the President and CEO of University Hospital, and to hear him discuss our progress.

NOTE: Because of a conflict, Dr. McCabe will not be able to attend the 2 p.m. meeting, as planned. The other meetings will proceed as scheduled.

Dr. McCabe was appointed President & CEO at University Hospital and Senior Vice President for Hospital Affairs at Upstate Medical University in August 2009. He has been at Upstate for more than two decades and developed its Emergency Medicine residency training program. Dr. McCabe served as Dean at Upstate Medical University for six years in the 1990s. His national leadership positions include serving as Chair of the Board of Directors of the American Board of Medical Specialties, the organization that oversees the certification of physician specialists in the United States.

Dr. McCabe has served as editor of the journal, Resuscitation. He is a Past President of the American College of Emergency Physicians. He has served as a member of the American Board of Emergency Medicine since 1996 and is on its Board of Directors.

Dr. McCabe attended medical school at the SUNY Upstate Medical University, completed his internship at the Charles F. Kettering Medical Center in Kettering, Ohio, completed his residency in Emergency Medicine at Wright State University School of Medicine in Dayton, Ohio.

For those who cannot attend the meetings, I will provide a recap in several days.

Friday, November 5, 2010

Buying medical practices

Today's Post-Standard carries a story about St. Joseph's Hospital buying a primary care practice. This comes on the heels of a story in September about Crouse Hospital's practice acquisition.

So the question is: "Will Community General Hospital be buying practices too?"

The issue is not practice acquisition per se. The issue is developing alignment strategies to help hospitals and doctors work more effectively in the future.


Many changes are expected in health care, and Community's strategy is to seek a merger partner - Upstate University Hospital - to help meet those changes.

▪ New York hospitals, with physical plants that are among the oldest in the country, need to make investments as they replace aging infrastructures, purchase medical technology, and develop electronic medical records. To be economical, such investments need to be spread over a large base of operations. Preparing for the future is largely a question of having sufficient scale to undertake such investments. This means being larger than a stand-alone hospital.

▪ Hospitals in New York generally have weaker financial operations than most of the country. And Medicare payments will be reduced dramatically in the coming years so hospitals have to become more efficient. Syracuse hospitals are already among the most efficient statewide so, again, hospitals face issues of scale, of spreading their fixed costs over operations that are sufficiently large.

▪ Hospitals and doctors will need to better coordinate care, not just hospital care but wellness care and prevention, access to primary care and specialty doctors, and transitions among outpatient, hospital, and post-hospital services – in other words, we will need more integrated delivery systems.

Through Community's merger planning, we expect to enhance the ability of private practitioners to care for patients. But we realize not all physicians will remain in private practice in the future, nor will all doctors coming from residency training want to join private practices. Our affiliation with Upstate will bring Community more options for doctors.

Employing many physicians is a huge task, a huge investment, and a huge risk for a stand-alone hospital. Hospitals in Syracuse and elsewhere have failed at this before.


That’s why Community is developing the initiative with Upstate, with its larger base, its broader specialty panel, and its established employment opportunities – at the same time we continue to work with private practitioners.

Saturday, October 23, 2010

Wow, Fall Harvest Gala tops $300,000

The photo shows the lobby of the Hotel Syracuse yesterday evening. That's the logo of Community General Hospital, as ice sculpture, in the center. The occasion was the Community General Foundation's Fall Harvest Gala where three individuals and organizations were recognized for their service to community.

Dr. David Halleran (in photo below, at right) was honored for his service to Community General Hospital and its Medical Staff. Specifically cited were his work as a surgeon, his humanity in caring for patients, and his focus on collaboration as a physician leader.

Also recognized was Onondaga Community College and its President Dr. Debbie Sydow (third from right) for the excellence of OCC's School of Nursing and its important role in our community.

Saluted for corporate citizenship was Excellus BlueCross BlueShield of Central New York, which has long supported health education, health planning, and quality improvement initiatives within the community. Receiving the accolade for Excellus was Dr. Arthur Vercillo, Regional President (fourth from left).

A special gift of $56,000 was presented by the Auxiliary to Community General Hospital by its President. John Stafford (at left).

With the Auxiliary, the Foundation raised $302,000!

I sincerely thank all who made the 2010 Gala such a success:

Diamond Sponsor
IBEW/ NECA

Platium Sponsors
Laboratory Alliance of CNY LLC
Pepsi

Gold Sponsors
Advanced OB-GYN
Bond Schoeneck & King PLLC
Excellus
Upstate Medical University
Welch Allyn

Silver Sponsors
Colon Rectal Associates
ConMed Corporation
Crouse Radio9logy Associates
Dr. David Halleran
Onondaga Hill Pathology
Practice Resources LLC & FamilyCare Medical Group PC
Realty USA
Rural Metro medical Services
Dr. & Mrs. Edward Schoenheit
SOS Syracuse Orthopedic Specialoists
Visual technologies

Also much appreciated were the many Bronze, Copper, and Patron Sponsors, along with individual donors. Your generosity is greatly appreciated! Thanks also to Foundation Chair Scott Matukas, Byrne Dairy (second from left), and Gala Committee co-chairs Rebecca Norr-Hartman, Welch Allyn (third from left) and Mark Re, RealtyUSA (second from right).

Friday, October 15, 2010

Go SU!

Community General Hospital employees salute Syracuse University!

Saturday, October 2, 2010

Bacterium, beware

At a recent meeting of Community General Hospital's Quality Committee, Chairman Dr. David Tyler made the following comment after Sue Chamberlain concluded her report on infection control:

"If I were a bacterium, I would be very scared to see Sue in my neighborhood."

Sue Chamberlain, Community's Director of Infection Control Program at Community General Hospital will be honored November 1 by the Onondaga County Medical Society.

I have written many times about infection rates. Thanks to Sue -- and her colleague Dr. Mitch Brodey, Infectious Disease Officer -- Community's infection rates are well controlled, and our compliance with surgical infection protocols is strong.

The hospital's staff posts immunization rates that are among the best in the county, and compliance with hand washing policies by employees and physicians are consistently well above average.

Sue is routinely consulted for her infection control experience by the Department of Health and by other hospitals -- and now she will be honored by the Medical Society

I thank the Medical Society for recognizing Sue for her expertise and accomplishments.